Senior Technical Writer - Sandvine • Bangalore

The Requirement :
  • You are one of the smartest people on the planet
  • Working with cross-functional teams to determine content requirements for hardware and software releases
  • Writing and editing technical content from a range of inputs following industry best practices and internal standards to deliver online help, printable guides, FAQs, references, and more
  • Participating in initial implementation and rollout of XML-based CMS, including workflows & processes, content creation
  • Driving innovation and content quality with your stakeholders and customers
  • Contributing to standards, conventions and processes
  • Participating in online communities and leading best practices related to content management and knowledge management.
  • Engage with engineering teams for requirements gathering and design review
  • Build web-based project dashboard for reporting project health
  • Build web-based reporting product for reporting network traffic trends
  • Build tools to improve engineering productivity
  • Identify gaps and areas of improvement in the existing platform and propose/implement improvements.
The Match-up “Benchmark”:
  • Excellent communications and writing skills. Degree in English, Professional Writing or equivalent.
  • 5+ years of relevant experience in XML, DITA, DITA-OT publishing, Framemaker
  • Experience in Unix/Linux operating systems and administration
  • Proven ability to research, plan and deliver solutions taking into account industry best practices, as well as business and technical requirements
  • Exposure to marketing writing, business process documentation and web communications
  • Ability to manage several projects at a time
  • Ability to reconcile business requirements with system capabilities to achieve best possible user experience.
Thank you for applying to Sandvine; we are only contacting applicants that are a excellent fit – if you don’t hear from us on this application please check back for future roles!
"Sandvine can offer what others can't – A better experience".

www.sandvine.com or Join our Sandvine Careers group on LinkedIn

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