The Requirement :
- You are one of the smartest people on the planet
- Working with cross-functional teams to determine content requirements for hardware and software releases
- Writing and editing technical content from a range of inputs following industry best practices and internal standards to deliver online help, printable guides, FAQs, references, and more
- Participating in initial implementation and rollout of XML-based CMS, including workflows & processes, content creation
- Driving innovation and content quality with your stakeholders and customers
- Contributing to standards, conventions and processes
- Participating in online communities and leading best practices related to content management and knowledge management.
- Engage with engineering teams for requirements gathering and design review
- Build web-based project dashboard for reporting project health
- Build web-based reporting product for reporting network traffic trends
- Build tools to improve engineering productivity
- Identify gaps and areas of improvement in the existing platform and propose/implement improvements.
The Match-up “Benchmark”:
- Excellent communications and writing skills. Degree in English, Professional Writing or equivalent.
- 5+ years of relevant experience in XML, DITA, DITA-OT publishing, Framemaker
- Experience in Unix/Linux operating systems and administration
- Proven ability to research, plan and deliver solutions taking into account industry best practices, as well as business and technical requirements
- Exposure to marketing writing, business process documentation and web communications
- Ability to manage several projects at a time
- Ability to reconcile business requirements with system capabilities to achieve best possible user experience.
Thank you for applying to Sandvine; we are only contacting applicants that are a excellent fit – if you don’t hear from us on this application please check back for future roles!
"Sandvine can offer what others can't – A better experience".
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